Frequent Asked Questions
How do I make an appointment?
Appointments can be made by calling Linda at (505.228.5358) or by emailing her at Linda@OberdorferPT.com. Online scheduling is coming soon.
Where are you located?
The office is located at 2625 Pennsylvania St NE Suite 750, Albuquerque NM 87110. To see a map of the office’s location, click here.
Do you accept my insurance?
I have opted-out of all private insurance contracts and as a result, I am an out- of-network provider for all patients. Payment will be collected at the time of each visit. I am happy to provide you with an invoice that you can submit to your insurance for reimbursement.
What if I am a Medicare patient?
Physical therapists cannot opt out of the Medicare program at this time. As a result, I cannot provide covered physical therapy services to Medicare patients. However, there are two exceptions to this rule:
- I can provide services to Medicare patients that are otherwise not covered such as wellness, prevention, and fitness.
- If a Medicare patient “refuses, of his/her own free will, to authorize the submission of a bill to Medicare” (section 40, chapter 15 of the Medicare Benefit Policy Manual), I can accept self-payment for physical therapy services.
If you meet one of the two conditions above and want to come see me, I will be asking you to sign an agreement that states neither you nor I will send claims to any 3rd party payor (Medicare and all secondary insurances) and you will not allow anyone else to send claims on your behalf.
Do I need a prescription from my doctor?
No. In the state of New Mexico a referral is not required for a physical therapist to evaluate and provide ongoing treatment to a patient.
What types of payment do you accept?
I accept cash, check and all major credit/debit cards. A 2.75% convenience fee will be added to all credit/debit card transactions for processing via Square.
What is the cancellation policy?
Patients who cancel with fewer than 24 business hours notice for any reason will be charged $50.
The two exceptions to this rule are snow/ice and personal illness, especially if contagious.
What should I wear to my first appointment
You should wear comfortable clothing that allows access to the part of the body I will be treating.
How long are the sessions?
Treatment sessions are 55 minutes long.
What are my privacy rights?
As your physical therapist, I believe that your privacy is a fundamental part of your treatment and I want to make sure that you understand all privacy practices and procedures. Please refer to the “Patient Information” form for full information on your rights to privacy and always feel free to reach out to me with any questions you may have.